1. KUNDAN Jewellery accepts COD (Cash on Delivery). We also accept payments via Bank Transfer/Easy Paisa/Jazz Cash, and Debit, Credit, Visa, and Master cards within the country (read: Pakistan).

2. For orders made from abroad, KUNDAN JEWELLERY accepts payments made via  Visa and Master cards.

3. Please feel free to send us a direct message on our Instagram, or WhatsApp for order confirmation.

4. If the product is faulty, please take a picture and share it with us the same day you receive the order. Kundan Jewellery will exchange the product.

5. International orders could take up to at least three weeks to be shipped. KUNDAN Jewellery provides the tracking number to the customers via email after the order has been completed and dispatched.

6. If you have any suggestions, please feel free to send us a message on Instagram Page, or by Email, or just give us a call.

7. Please have a little empathy for the riders. A little cooperation from your end goes a long way.

8. If the customer receives a faulty or a damaged product, please feel free to contact us

9. The customer will have to pay an additional Rs300 in lieu of the delivery fee if he/she decides to exchange the original item with another.

10. Customers are entitled to free cancellation or change in order up to two hours from the time of order submission. Once the time has elapsed, the customer will have to pay for the order and receive it.

11. When filling out the personal details, please make sure to write the complete address and, if need be, mention a famous landmark place near your house. Orders with incomplete addresses will not be entertained.